Return and Refund Policy / Terms and Conditions

Return and Refund Policy:

Refunds or Returns are for defective products only and within 15 days from date of purchase.  Please contact us for a RA # and return address.

Liability:

Please test the covers with your food type or product before using.  Shipping food is not an exact science as there are many variables to consider such as food type, transit time, ambient air temperature, humidity, ventilation, direct sunlight, and inside trailer temperature to name a few.  Performance is dependent on environmental conditions and application; therefore, no guarantees apply.  We, Frosty Binz LLC cannot guarantee favorable results and assumes no liability in connection with the use of our products.   Our covers are manufactured in the USA by Innovative Energy, Inc., makers of InsulTote packaging.   The cover material is FDA Compliant for secondary or incidental contact with foods as a packaging material.